CryptoMind is a comprehensive GST-compliant billing and invoicing platform designed for Indian businesses and Chartered Accountants. We are committed to protecting your privacy and handling your data transparently and securely.
This Privacy Policy applies to all users of our platform, including Chartered Accountants (CAs) and their client businesses. By using CryptoMind, you agree to the collection and use of information as described in this policy.
When you register for CryptoMind, we collect your name, email address, phone number, PAN, GSTIN, business name, and address. This information is necessary to provide our services and comply with Indian GST regulations.
We collect and store your business transactions, including invoices, parties (customers/vendors), products, GST returns, and payment information. This data is encrypted and stored securely on our servers.
We automatically collect information about how you use our platform, including IP address, browser type, device information, pages visited, and features used. This helps us improve our services and provide better support.
We use your information to provide, maintain, and improve our billing and GST compliance services, including generating invoices, calculating GST, creating GSTR reports, and managing your business data.
We may send you service-related emails, including account notifications, billing updates, feature announcements, and security alerts. You can opt out of marketing communications at any time.
We use your GSTIN and PAN information to ensure compliance with Indian tax laws and regulations. We may share information with tax authorities as required by law.
We analyze usage patterns to improve our platform, develop new features, and provide better user experience. All analytics data is anonymized and aggregated.
We use trusted third-party services: MongoDB Atlas for database hosting, Cloudinary for file storage, and payment processors for subscriptions. These providers are bound by strict confidentiality agreements and data protection standards.
We may disclose your information if required by law, court order, or government request, including to tax authorities for GST compliance verification.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change.
We will not share your personal information with third parties for their marketing purposes without your explicit consent.
All data is encrypted in transit using SSL/TLS protocols and at rest using AES-256 encryption. Your passwords are hashed using bcrypt with industry-standard security.
We implement role-based access control (RBAC) to ensure that only authorized users can access specific data. CA and Client accounts have separate permission levels.
We perform automated daily backups of all data to prevent data loss. Backup data is stored securely in geographically distributed servers.
Our systems are continuously monitored for security threats and unauthorized access attempts. We conduct regular security audits and vulnerability assessments.
You have the right to access your personal data and request a copy in a machine-readable format. You can download your data at any time from your account settings.
You can update or correct your personal information through your account settings or by contacting our support team.
You can request deletion of your account and associated data. Note that we may retain certain information for legal compliance and audit purposes as required by Indian tax laws.
We retain your data for as long as your account is active. For tax compliance, we retain transaction records for 7 years as per Indian GST regulations, even after account closure.
You can object to processing of your personal data for marketing purposes or request restriction of processing in certain circumstances.
We use essential cookies to maintain your session, authenticate your identity, and provide core platform functionality. These cookies are necessary for the service to work.
We use analytics cookies to understand how users interact with our platform, helping us improve user experience and identify issues.
You can control cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality. See our Cookie Policy for more details.
For any questions, concerns, or requests regarding your privacy, data protection, or this Privacy Policy, please contact our Data Protection Officer:
Email: privacy@gstbillingpro.com
Support: support@gstbillingpro.com
Phone: +91 XXXXX XXXXX
Response Time: We aim to respond to all privacy inquiries within 48 hours
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons.
We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.